Training Videos for Technicians & Advisors
Technician Video 1: Getting Started
This video explains the basics for using the VHC and takes you through relevant screens and Adding a Customer & Vehicle details if this is required.
Length: 3:03 minutes
Length: 3:03 minutes
Technician Video 2: Undertaking the Check
This video takes you through creating a check from start to finish and will provide you with a good understanding of the process enabling you to carry out checks.
Length: 3:09 minutes
Length: 3:09 minutes
Technician Video 3: Recording a Video
This video shows you how to install and use the video app and includes all the operating controls.
Length: 3:23 minutes
Length: 3:23 minutes
Technician Video 4: Video Best Practice
This video will take you through the best practice to make your video interesting to the customer and showing you how to maximise the sales opportunity.
Length: 2:54 minutes
Length: 2:54 minutes
Advisor Video 1: Getting Started & Notifications
This video explains the basics for using the VHC and takes you through installing Notifications.
Length: 3:31 minutes
Length: 3:31 minutes
Advisor 2: Adding Customer & Vehicle Details
This video takes you through the requirements for adding Customer & Vehicle details if required.
Length: 1:58 minutes
Length: 1:58 minutes
Advisor Video 3: Grids & Menus
This video shows you how to find records and navigate the system.
Length: 3:23 minutes
Length: 3:23 minutes
Advisor Video 4: The Costing Process
This video will take you through the methods for costing a check and sending it to the customer.
Length: 5:25 minutes
Length: 5:25 minutes
Advisor Video 5: Adding Decisions
This video will take you through the process of adding the customer decisions based on work identified and submitting the record to History.
Length: 3:43 minutes
Length: 3:43 minutes
Advisor Video 6: Basic Administration
This video will take you through the various admin tasks that you will probably need to perform.
Length: 4:50 minutes
Length: 4:50 minutes